Infusion Marketing

Marketing for Experts & Professional Service Firms

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  • What We Do
    • Digital Marketing for Experts & Professional Service Firms
    • Websites & Campaigns
    • Membership Sites, Online Courses & Product Subscriptions
    • Marketing Services
    • Managed & Optimized WordPress Hosting
  • About Us
  • Our Work
  • Insights
    • Articles
    • Tutorials
    • Tools
    • Plugins
  • Contact Us
    • Support Center
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Documentation

Security

Using Google Authenticator to Setup Two-Factor Authentication

Add an extra layer of protection for your account

ByMatthew Simpson

Support

How to Clear Your DNS Cache (Mac, Chrome, Windows)

If your DNS records fall out of date, or if your site is in the process of being moved – you might need to clear your DNS cache

ByMatthew Simpson

Support

Fix for Safari on Mac Not Opening Webpage

If Safari isn’t opening a webpage that you believe should be working, one of these solutions might help.

ByMatthew Simpson

Support

How to Clear Your Browser Cache

When updates or changes are made to your website, you may need to clear your browser cache in order to see those changes.

ByMatthew Simpson

WordPress

How to login to the WordPress administrative console

Most Wordpress users can access their administrative console at the default WordPress login: https://YOURDOMAIN.com/wp-login.php If your WordPress site was created in a subfolder, your login may look more like this: https://YOURDOMAIN.com/wordpress/wp-login.php Refer to the documentation supplied to you when your site was setup for the specific login details for your site. Forgot your password? If you’re having … Continue

ByMatthew Simpson

WordPress

How to add an administrative user to your WordPress admin console

To add a new administrative user, go to Users > Add New in your WordPress Admin console. If you are setting up a new user so that we can administer your website, please enter the information as shown below:

ByMatthew Simpson

 

Support

  • Support Center
  • Open a Support Ticket
  • Emergency Support
  • Network Status
  • Support FAQ

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We help experts just like you increase their visibility, expand their reach, and improve their bottom line. Let’s talk about how we can help.

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Infusion Marketing

Digital Marketing & Website Consultants

Infusion builds and supports websites, online stores, and digital marketing systems for professional service firms, medical experts, authors, speakers, and consultants.
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Infusion is a Digital Marketing Agency that helps experts and professional service firms build thriving businesses.

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We help experts just like you increase their visibility, expand their reach, and improve their bottom line. Let’s talk about how we can help.

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Frequently Asked Questions

Do I have a Managed Support Services or Managed Hosting Plan?

If we host your website, yes – you have a Managed Support Services or Managed Hosting Plan. Go ahead and submit your emergency support request.

I don’t have a current plan. Can you still help me?

Emergency support is available only to those enrolled in a current plan. We offer non-emergency support for those not enrolled in a current plan based on our team’s availability and the complexity of your request. Services outside a Managed Support Services Plan are billed in one-hour increments. Each request results in the opening of a ticket in our support management system and will be addressed during normal business hours. Submit a support request here.

If you or your organization is interested in securing a fast response time and priority access to our team members, please contact us and ask about our Managed Support Services Plans.

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Matt Simpson

Matt Simpson
Infusion Marketing

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