We will never share your information without your permission.
On Our Website
When you are asked to share your personal information on this website, you are sharing that information only with us. We will not share it, exchange it, give it away, or sell it. We do not rent, sell or co-mingle user information with anyone, for any reason.
We are not responsible for republished content from this blog on other blogs or websites without our permission.
If you opt-in to receiving email communications from us, then we may send information to you on our products or services. Our company is diligent at complying with your instructions regarding updates and removals. If you ever feel that we are not complying with this promise, please contact us and we will fix it promptly, followed by a confirmation to you.
Privacy at Infusion
Infusion is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy and permission marketing. For more information on how Infusion enforces permission email marketing with our clients, please see our Anti-spam policy.
Security and Privacy
Infusion’s web site uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our data center.
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.
You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data (“User Information”). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.
Use of User Information
We intend to use such information for purposes of supporting your and your employers relationship with Infusion by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by Infusion to verify compliance with the agreement between Infusion and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.
Disclosure of User Information
Our members and their subscribers are given the opportunity to ‘opt-in’ to having their information used for purposes not directly related to our site at the point where we ask for the information.
Users of our site will always be notified if their information is being collected by any outside parties. We do this to ensure that our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
You will be added to Infusion’s email newsletter list only if you register to receive newsletters via a form on the Infusion website. You may opt-out of receiving our newsletters by clicking on the opt-out link included in every email newsletter we send, or by contacting firstname.lastname@example.org.
Refer a Friend/Forward-to-a-Friend Functionality
If you feel that information about Infusion could be useful for a third party you know (e.g. your friends or family members etc.), you may use our forward-to-a-friend functionality. If you choose to use our referral service to tell a friend about Infusion, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Infusion stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
If you use our blog feature, you should be aware that any personally identifiable information you submit in a publicly-viewable blog comment can be read, collected, or otherwise used by anyone who reads the blog or who visits the URL of the blog post you have chosen to comment on. We are not responsible for non-Infusion use of this information.
We post video customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
At times we will use your IP address to help diagnose problems with our server and to administer our web site. We also may track browser types to help us understand our visitors’ needs related to our web site design.
There is an optional section of our web site where input forms require your name, phone number, company, and e-mail address. This form provides the ability to opt-in to receiving future emails of any sort from Infusion. If you opt-in to receiving email communications from us, then we may send information to you on our products or services.
This information will not be used for any other purpose. We do, however, reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
You may review and change your information with us at any time by clicking on the “modify profile” link on the site or similar found at the bottom of emails sent via our system, or by contacting us at email@example.com
To opt-out from having any provided information used for email communications from us, please click on the opt-out (unsubscribe) link in any message you receive from us. This will allow you to unsubscribe or update your message preferences. Alternately, you may contact us at firstname.lastname@example.org.
We utilize a third-party service provider for our online live chat functionality.
In order to determine a user’s ability to receive HTML email in addition to whether or not an email has been opened, Infusion includes a “web beacon” in a majority of the HTML email messages we send. A web beacon (actually a small .gif image) is activated when an HTML email is opened via a request for the image on our servers.
This capability helps Infusion send email in a format users can read and enables Infusion, and our clients that use the functionality, to track the aggregate number of emails opened. The web beacon does not collect any personally identifiable information. Users that do not want to receive email messages with web beacons can choose to receive their emails in text (non-HTML) format.
We also use, and provide our clients with, the capability to track when a URL has been clicked inside of an email message sent by our system. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked. This click tracking functionality does not collect any personally identifiable information.
Links to other Websites
Infusion is not responsible for the privacy practices or the content of any other web sites to which we link.
Notification of Changes
If you have any questions about this privacy statement or this web site, please contact us at: email@example.com.
Infusion’s technology partners are Participants in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. As this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact us at firstname.lastname@example.org. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with Infusion to resolve your concerns.
Safe Harbor Data Privacy Notice
The Infusion Group, Inc. (“Infusion”) adheres to the Safe Harbor Principles published by the U.S. Department of Commerce (the “Safe Harbor Principles”) with respect to personal information (as defined below) it receives from the European Union.
Infusion will respond to your request to access or delete personal information within 30 days as is required under the EU Safe Harbor program.
This notice outlines our general policy and practices for implementing the Safe Harbor Principles, including the type of information to which this notice applies, how we use personal information, and the choices individuals have regarding our use of, and their ability to correct, that personal information. If there is any conflict between the policies in this notice and the Safe Harbor Principles, the Safe Harbor Principles will govern.
This notice applies to all personal information we handle, including on-line (except as noted below), and manually processed data. For purposes of this notice, “personal information” means data that: is transferred from the European Union to the United States; is recorded in any form; and is about, or pertains to, a specific individual who is identified in, or is identifiable from, the data.
“Sensitive information” is a subcategory of personal information. Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or the sex life of the individual. Sensitive information also includes personal information received from a third party where the third party treats and identifies it as sensitive.
Safe Harbor Principles Regarding Personal Information
Notice and Choice
We notify individuals about the personal information we collect from them, how we use it, and how to contact us with privacy concerns. We obtain personal information only as permitted by the Safe Harbor Principles or with the consent of the individual affected. Consent for personal information to be collected, used, and/or disclosed in certain ways may be required in order for an individual to obtain or use our services. To the extent permitted under the Safe Harbor, we reserve the right to process personal information in the course of providing professional services to our clients without the knowledge of individuals involved.
Disclosures and Transfers
We do not disclose personal information to third parties, except when one or more of the following conditions is true:
We have the individual’s permission to make the disclosure;
The disclosure is permitted by law or mandatory professional standards;
The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
The personal information to be disclosed is publicly available;
The party to whom the disclosure is made controls, is controlled by, or is under common control with Infusion;
The disclosure is reasonably necessary for the establishment or maintenance of legal claims; or
The disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained.
We will comply with the Safe Harbor Principles with respect to disclosures of sensitive information, including, when applicable, obtaining the explicit consent of the individual prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual. Transfers of information permitted under this notice, either to third parties or within Infusion, include the transfer of data from one jurisdiction to another, such as transfers to and from the United States of America.
Data Security, Integrity, and Access
We employ physical, electronic, and managerial measures, including education and training of our personnel, designed to provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use, alteration, or disclosure. Personal information collected or displayed through a web site is protected in transit by industry standard encryption processes. However, we cannot guarantee the security of personal information accessible on or transmitted via the Internet.
We process personal information in ways compatible with the purpose for which the personal information was collected, or as otherwise authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.
If an individual becomes aware that personal information we maintain about that individual is inaccurate, or if an individual would like to update or review his or her personal information, the individual may contact us using the contact information below. As a security precaution, we may request that the individual provide identifying information such as name, address, birth date, and/or social security number. In addition, we may limit or deny access to personal information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the Safe Harbor Agreement. In some circumstances, we may charge a reasonable fee, where warranted, for access to personal information.
Accountability and Enforcement
We established a program to monitor our adherence to the Safe Harbor Principles and to address questions and concerns regarding our adherence. This program will include a statement, at least once a year, signed by our authorized representative, verifying our adherence to the Safe Harbor Principles. We encourage interested persons to raise any concerns with us using the contact information below.
With respect to any dispute relating to this notice that cannot be resolved through our internal processes, we will cooperate with competent European Union data protection authorities and comply with the advice of such authorities. In the event that we or such authorities determine that we did not comply with this notice, we will take appropriate steps to address any adverse effects and to promote future compliance.
We may amend this notice from time to time by posting a revised notice on this Web site, or a similar Web site that replaces this Web site. If we amend the notice, the new notice will apply to personal information previously collected only insofar as the rights of the individual affected are not reduced. So long as we profess to adhere to the Safe Harbor Principles, we will not amend this notice in a manner inconsistent with the Safe Harbor Principles.
Information Subject to Other Policies
We are committed to following the Safe Harbor Principles for all personal information, as that term is defined herein. Other information we receive may be subject to policies that may differ in some respects from the policies set forth in this notice. Certain of our Web sites have their own privacy policies that apply specifically to those Web sites. Those policies may be accessed through the Web sites in question. Information relating to present or former Infusion personnel is subject to our policies concerning personnel data privacy, which are available to present and former Infusion personnel upon request. Information obtained from or relating to clients or former clients is further subject to the terms of any privacy commitment made to the client, any agreements with the client, and/or any applicable laws and professional standards.
The contents of Infusion’s general internal e-mail correspondence and any attachments to it include information that is private and confidential and should only be read by those persons to whom they are addressed. All e-mail correspondence sent from Infusion contains a Legal Notice that states: “If you are not the intended recipient, promptly delete this message and notify the sender of the delivery error by return e-mail. You may not forward, print, copy, distribute, or use the information in this message if you are not the intended recipient. While measures are taken to protect, the sender disclaims any responsibility for any resulting loss or damage.”
Infusion web site provides links to other third party web sites. Even if the third party is affiliated with Infusion through a business partnership or otherwise, Infusion is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
Accuracy and Security
The accuracy and security of the User Information is important to Infusion. Currently, you may review and request updates to your User Information retained by contacting Infusion. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Infusion is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.
Usernames and Passwords
Access to certain content on our web site may be allowed under a written agreement between you or your employer and Infusion and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Infusion web site(s) containing certain confidential information, products, services, or promotional offers (“Infusion Offerings”). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Service.
Please also see our Terms of Service, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire Infusion web site.
For further information, please contact us.
The Infusion Group, Inc.
11709 Roe Ave., Suite D #132
Leawood, Kansas 66211
Updated: February 2012